SAIPH TRADING L.L.C-FZ

Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates

License No. 2538559.01  ·  TIN 105202634900001  ·  www.saiphtrading.com

 

PRIVACY POLICY

Effective Date: 29 April 2026

1. Introduction

Saiph Trading L.L.C-FZ ("Saiph Trading", "we", "us", or "our") is a company incorporated and registered in the United Arab Emirates under License Number 2538559.01, with its registered office at Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.

This Privacy Policy explains how Saiph Trading collects, uses, discloses, and protects personal data obtained through our website at www.saiphtrading.com and in the course of our business operations. We are committed to protecting your privacy in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable regulations.

By accessing our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

The data controller responsible for your personal information is:

 

Saiph Trading L.L.C-FZ

Director: Mrs. Olga D'Alesio

TIN: 105202634900001

License Number: 2538559.01

Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates

Website: www.saiphtrading.com

Email: info@saiphtrading.ae

3. Information We Collect

We may collect and process the following categories of personal data:

 

3.1 Information You Provide Directly

•       Full name and job title

•       Company name and business address

•       Email address and telephone number

•       Nature of your business enquiry or project requirements

•       Any other information you choose to provide in communications with us

 

3.2 Information Collected Automatically

•       IP address and browser type

•       Pages visited and time spent on our website

•       Referring website or search terms

•       Device type and operating system

 

3.3 Information from Third Parties

We may receive information about you from our principal supplier, business partners, or publicly available sources in connection with legitimate business enquiries routed through authorised channels.

4. How We Use Your Information

We use personal data collected for the following purposes:

•       To respond to your enquiries and provide our products and services

•       To assess your technical requirements and recommend appropriate activated carbon solutions

•       To process transactions and manage our business relationship with you

•       To comply with legal, regulatory, and compliance obligations including anti-money laundering (AML) and Know Your Customer (KYC) requirements

•       To improve our website and service offering

•       To send relevant business communications where you have consented to receive these

•       To protect the security and integrity of our business operations

5. Legal Basis for Processing

We process your personal data on the following legal grounds under applicable UAE law:

•       Performance of a contract or pre-contractual steps at your request

•       Compliance with a legal obligation to which Saiph Trading is subject

•       Our legitimate business interests, including maintaining client relationships and operating our business

•       Your explicit consent, where provided

6. Disclosure of Your Information

We do not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

•       With supply chain partners, to the extent necessary to fulfil your product or service requirements

•       With banking and financial institutions, for transaction processing and regulatory compliance

•       With legal, regulatory, or governmental authorities, where required by applicable law or court order

•       With professional advisors, including lawyers and auditors, bound by confidentiality obligations

Any third parties with whom we share data are required to handle it in accordance with applicable privacy laws and our data sharing standards.

7. International Data Transfers

As a UAE-based company serving clients across the Middle East and Asia, we may transfer personal data to countries outside the UAE. Where such transfers occur, we take appropriate measures to ensure your data receives adequate protection, in compliance with applicable UAE cross-border data transfer requirements.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for satisfying legal, accounting, or reporting requirements. Client and business correspondence records are generally retained for a minimum of five (5) years in accordance with UAE commercial law.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of electronically transmitted data.

10. Your Rights

Subject to applicable UAE law, you have the following rights in relation to your personal data:

•       The right to access your personal data held by us

•       The right to correct inaccurate or incomplete personal data

•       The right to request deletion of your personal data in certain circumstances

•       The right to object to or restrict certain processing of your personal data

•       The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at info@saiphtrading.ae. We will respond within a reasonable timeframe and in accordance with applicable law.

11. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to improve user experience and analyse website traffic. You may control cookie settings through your browser preferences. By continuing to use our website without adjusting your settings, you consent to our use of cookies in accordance with this policy.

12. Third-Party Links

Our website may contain links to third-party websites, including that of our principal supplier Haycarb PLC. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be published on our website with a revised effective date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at:

 

Saiph Trading L.L.C-FZ

Attn: Mrs. Olga D'Alesio, Director

Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE

Email: info@saiphtrading.ae

Website: www.saiphtrading.com

Saiph Trading L.L.C-FZ  ·  Dubai, UAE  ·  License No. 2538559.01  ·  29 April 2026